Privacy policy

This site is operated by Rinavera Systems, LLC, the privacy controller for contact submissions made through this site.

For privacy questions, requests, or complaints, use the contact form, or write to the published contact email: hello@rinavera.com

The contact form collects the information you enter: name, work email, company, role, website, your message, and optional context (current AI/product situation, timeline, scope, how you found us). This information is used solely to respond to your inquiry.

Technical metadata is processed to keep the form safe: a hash derived from your IP address and user agent is used for rate limiting. The contact submission does not store your raw IP address. The hash and user-agent information may be stored with the inquiry in our internal platform; hashing does not make this information anonymous. Basic attribution (the page you landed on, UTM parameters, referrer domain) may be stored with your submission. No unnecessary browsing history is collected.

This site sets no tracking or advertising cookies and loads no third-party analytics. No consent banner is required in this configuration. If an analytics provider is added later, this policy must be updated first and consent requirements evaluated.

Inquiry records are retained for up to 24 months after the last relevant interaction, then deleted or anonymized, unless a longer period is required by law or needed for the establishment or defense of a legal claim. Rate-limit counters use hashes in memory on the marketing server and in short-lived database records on the internal platform. These records support abuse prevention, not advertising or cross-site tracking. A submission's associated technical metadata follows the inquiry's retention policy.

Rinavera Systems, LLC is a U.S. limited liability company formed in Wyoming, with its principal place of business in New Zealand. We serve clients across New Zealand, Australia and the United States, and this policy applies to our processing wherever we operate.

Depending on the law that applies to you, you may have the following rights, which we honor through the contact channel above:

• New Zealand — under the Privacy Act 2020 (NZ), you may request access to and correction of your personal information, and you may complain to us or to the Privacy Commissioner about how we handle it.
• Australia — under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may request access to and correction of the personal information we hold about you, and you may complain to us or to the Office of the Australian Information Commissioner.
• United States — where applicable U.S. state privacy law (such as the CCPA or a similar state law) grants you specific rights, including access, deletion and opt-out rights, we honor those requests through the same contact channel.

We handle privacy complaints through the contact channel above and respond within the timeframes the applicable law requires.

We may update this policy when our practices or legal requirements change. Effective date: September 9, 2026.